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All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
Read our full Returns, Warranty & Terms of service by clicking here
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
For More information about our Shipping Policy please click here
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Link2 Bal uses two CS43131 as DAC chips, each channel has better decoding performance and high resolution. The SNR up to 127dB to ensure a clean and clear sound, with most earphones, you don't have to worry about the existence of background noise. And the decoding chip, amp, and digital receiving chip are all powered separately to further reduce distortion and floor noise of the output.
Using the Tl LM27762 chip with a conversion efficiency of more than 85%, Link2 Bal provides ultra-low noise electricity, and the current output of up to 250mA is used to power the amp circuit, thus providing high precision and high output current drive capability to ensure dynamic output and restore the sense of hearing.
Ordinary mobile phones can only decode 16bit/48kHz audio while LINK2 BAL supports up to PCM32bit/384kHz and native DSD256, maximize the potential your dynamic driver headphones. It will be more brilliant with high-quality headphones. Link2 Bal has 4.4 balanced output and 3.5 unbalanced output, no need for adapters even if you have a variety of headphones.
Link2 Bal adopts 2.5D double-sided glass, with the whole body CNC process, there is no seams and screws on the surface of the body, beautiful and elegant. The surrounding surface of the body is sandblasted, oxidized and colored, with a simple appearance and a delicate feel. The Type-c wiring port is tightly fitted and keep the connection away from leak dust.
Weighing only 28g, Link2 Bal is easy to carry and use in any occasion. As compact as a USB disk, you can put it in your pocket anywhere you are going to. It also compatible with mainstream multi-platform or scenario application like computer, tablet, iPhone, Android, you can also hear better sound quality when playing on the Switch.
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