From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
We want the device to work as a universal DAC/AMP for both high-sensitivity IEMs as well as high-impedance open-back headphones. We want it simple, small, yet but powerful. In addition to the sound quality and the maximum output power, we also need to consider the battery time as well, concerning the nature of the device.
We've tried many DACs and Amplifier ICs and found ESS9219C is the best option for our goal. Besides the sound quality, the primary advantage of ESS9219C is that the built-in amplifier delivers the maximum output voltage up to 2V RMS. Furthermore, it supports the 1V RMS option at the same sound quality to save power consumption.
For high-sensitivity IEMs, the amplifier noise figure is the most important. The high-sensitivity IEM is so sensitive that it translates every electrical noise or thermal drift into audible acoustic sound, usually white noise.
On the other hands, the high-impedance headphones require a higher power amplifier. Those headphones usually have low sensitivity, and they are free from the white noise affected by the amplifier noise characteristics. Instead, they need higher power from the amplifier output to deliver enough loudness and headroom.
The embedded pro-grade equalizer is a vital benefit of 5K DAC/AMP over other similar products. It processes every incoming source audio from everywhere: Youtube, Apple Music, Spotify, iOS, Android, PC, Bluetooth(all Codecs), and USB.
For more degree of freedom, 5K DAC/AMP supports parametric EQ in addition to graphical EQ. The embedded DSP cores perform double-precision 64-bit EQ processing, providing the most accurate and precise frequency response even at low-frequency range.
You can have it charging and streaming at the same time with your PC or laptop while keeping the Bluetooth link with a smartphone and controlling every feature of Qudelix-5K through the companion mobile application.
Any incoming sound alert or call ringing from the smartphone will be automatically routed to the 5K, even when you listen to music through 5K USB DAC.
The Qudelix-5K is the world's 1st Bluetooth DAC/AMP to support all the latest codec technologies, including aptX Adaptive, LDAC, AAC, aptX HD, aptX, and SBC.
Only the Bluetooth source devices (i.e., smartphone or PC) have the privilege to choose the codec. 5K is a Bluetooth sink device and provides the supported codec list to the source device at the beginning. And then the source device selects one of them upon.