Special Offer
FOCAL DISCOUNTS
From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.
Browse FOCALMonday to Friday, except bank holidays. Subject to stock availability and security checks.
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All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
Read our full Returns, Warranty & Terms of service by clicking here
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
For More information about our Shipping Policy please click here
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
When most IEM manufacturers develop dual driver IEM’s, they are purposefully fated to be the entry-level, low-tier, and affordable compromise to their more expensive counterparts. For this reason, cheaper, less efficient drivers are selected, put together with less thought on acoustic design, ultimately resulting in an under-performing monitor. Thus, when our team came together to craft the Legacy 2, we dedicated ourselves to achieve the highest performance possible, carefully selecting components, and merging them through months of sonic engineering.
Bass performance has always been of particular importance to the Thieaudio team, which is the reason why the Legacy series, with its incorporation of dynamic driver woofers, was started. Our team has come a considerable way in developing dynamic drivers, and we are proud to utilize our latest advancements into the Legacy 2. Featuring our new proprietary closed-back 10mm Beryllium dynamic driver, the Legacy 2 takes the biggest leap yet in bass performance. Beryllium drivers have developed a cult-like following in the audiophile community due to the stiffness of this element, which results in extremely quick responses. By using stronger internal magnets and a new acoustic casing design, we have taken this driver to its full potential, producing low-frequency responses beyond anything the Legacy series has achieved so far.
In selecting the mid-high frequency driver, we have decided to utilize the tried and true legendary balanced armature, the Knowles ED29689. Famed particularly for its performance in popular single-BA driver monitors, the Knowles ED29689 has been widely acclaimed as the foundation of all balanced armature drivers, and still stands today as the most capable and best performing driver. Particular to our interests, the ED29689 features a completely neutral mid-frequency response, accurate mid-treble transition, and a highly resolving treble playback.
By using similar tuning strategies as those found in our Signature series models, the Legacy 2 has been engineered to produce a powerful sub-bass impact that transitions crisply to the mid-frequencies, which in turn are presented naturally, with minimal coloring. The treble has been tuned to perfectly balance the ED29689’s high calibre treble resolution and the human ears’ preference for high-frequency decay. Through careful selection of the drivers and intricate tuning strategies, we have created the ultimate 2 driver in-ear monitor, that beyond its mere name, is truly a performance-grade monitor for both stage and audiophile use. In no way is the Legacy 2 a compromise, and we are confident that it stands to compete against any competition in the field, regardless of the driver count.
The Legacy series capitalizes on Thieaudio’s engineering capabilities to merge the latest driver innovations, creating a lineup of the ultimate high-performance hybrid in-ear monitors. Geared towards the discerning audiophile and music enthusiast, the Legacy series re-envisions the qualities that make up high-fidelity audio to present a unique combination of enjoyable tuning that also excels in technical performance. With each model of our Legacy Series, we hope to reveal a refreshing new perspective on your daily listening experience, immersing you deeper into the music.
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FOCAL DISCOUNTS
From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.
Browse FOCAL