Special Offer
FOCAL DISCOUNTS
From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.
Browse FOCALMonday to Friday, except bank holidays. Subject to stock availability and security checks.
Monday to Friday, except bank holidays. Subject to stock availability and security checks.
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All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
Read our full Returns, Warranty & Terms of service by clicking here
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
For More information about our Shipping Policy please click here
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Performer 5 is a brand new five-driver hybrid set of in-ear monitors from AFUL Acoustics. The pair houses a combination of a powerful dynamic driver and four high-performance balanced armature drivers on each side tuned precisely using in-house developed RLC Network Frequency Division Correction Technology.
AFUL Acoustics has featured ergonomic and lightweight ear shells with uniquely textured face covers. With several different patented technologies from AFUL Acoustics, the Performer 5 is made to deliver a quality performance for its listeners with impressive sound delivery!!
AFUL Acoustics Performer 5 gets a five-driver hybrid configuration for unmatched sound performance. The pair houses a custom dynamic driver with four balanced armature drivers. The dynamic driver here produces a powerful lower end while the Balanced Armatures are arranged for a clean midrange and accurate treble response.
In order to get the best out of the five-driver hybrid configuration, Performer 5 features in-house developed RLC Network Frequency Division Technology. It not only allows the different drivers to have accurate frequency division but also corrects their non-ideal frequency response for certain frequency bands presenting the listeners with a smooth frequency response without any peaks or irregularities.
With precise accuracy and ergonomically designed ear shells, the comfort level of the Performer 5 is top-notch. The pair has been designed to deliver a super comfortable listening experience for most users.
Using high-quality 3D printing technology, AFUL Acoustics has designed a precise 3D printed acoustic tube structure for the Performer 5. They have named it EnvisionTEC acoustic tube structure. This features a 60mm ultra-long and ultra-thin bass tube with a 30mm mid-bass duct structure for a powerful, slamming bass response. It helps maintain a proper phase correction between different frequencies.
AFUL Acoustics Performer 5 is designed with a high-damping air-pressure balance system. It releases the air pressure inside the ear canal when the pair is worn promising a comfortable listening experience. With this specially designed air-pressure balance system, the bass texture and slam of the Performer 5 are also improved.
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FOCAL DISCOUNTS
From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.
Browse FOCAL