Warranty Policy

Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).

The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorised service attempts are excluded from any warranty claims.

Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer.  Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.