From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
AWARD-WINNING TECHNOLOGY IN A PORTABLE FRAME
LIRIC features the state-of-the-art technology developed by Rinaro, re-engineered for day-to-day use. The MZ4 Isodynamic Hybrid Array driver was scaled down and tuned to deliver an audio experience in-line with its larger counterparts found in Empyrean and Elite.
Combined with the closed-back design, it helps preserve the original clarity and emotion of your favourite music through enhanced sound and minimised external noise. Each driver is entirely hand assembled and tested in Rinaro’s industrial facility in Ukraine.
Phase-X™, A REVOLUTION IN SOUND IMAGING
An innovation to the MZ4 driver is the Phase-X™ system created by Rinaro as a way to minimise phase distortion issues, typically found in closed-back headphone designs. This patent-pending technology helps deliver an immersive spatial sound imaging. The Phase-X™ system improves the accuracy of spatial imaging, in-line with its open back counterparts, especially noticeable on binaural recordings.
EAR PAD AIR FLOW SYSTEM
New for the LIRIC is the introduction of an Ear pad Air Flow (EAF) system, developed by Rinaro, which reduces the weight and size of the LIRIC headphone through optimising it’s acoustic volume.
Precision cut air vents which run from the LIRIC ear cup chamber into the ear pads allow the MZ4 driver to utilise acoustic volume from the ear pads as well as the ear cup chamber.
This significantly reduces the required size of the ear cup chamber allowing LIRIC to keep a compact and truly portable closed-back headphone profile without compromising on the acoustic performance.