From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Like metamorphic rock transformed from igneous origins, the serpentine, layered pattern of the mokume gane inspired faceplates marks a new aesthetic direction for DUNU. Ergonomically shaped for a wide variety of ear shapes and sizes, VULKAN’s aluminum alloy shells are precision-machined for a perfect fit.
Over the years, DUNU has got expertise in designing high-quality hybrid configurations for in-ear monitors. For the latest Vulkan, they have designed an arrangement consisting of an 8 mm Structural Foam Cell Dome with Soft Independent Surround dynamic driver, an 8 mm Nanocrystalline Titanium-Coated Diaphragm dynamic driver with four high-performance Balanced armature drivers from Knowles. These drivers are professionally tuned and arranged in such a manner to reduce the Harmonic Distortion in the output signal, allowing the driver to behave like a natural woofer, with deep bass reproduction and dynamics, reproduce lower midrange frequencies with stellar linearity and quality transient response and a smooth, detailed ultra-high frequency response.
VULKAN embodies power and authority, inside and out. By leveraging the latest virtual and digital tools in our design process, VULKAN is one of the most finely iterated products to be released even before a physical build. Every component has been optimized in software to maximize performance, from the dual coaxially-aligned 8 mm dynamic drivers to the Knowles drivers phase-match with a 3D-printed waveguide inside.
Colored with precision, VULKAN has a crowd pleaser of a sound signature, imaged for a larger-than-life presentation, a lush, full midrange and a high end with just the right amount of sparkle.
Our exclusive, labyrinthine Air Control Impedance System (ACIS) helps reinforce the response of a dynamic driver’s lowest registers without hampering speed or stymying texture.
For VULKAN, we went back to the drawing board to engineer an entirely new acoustic setup. 3D printed acoustic waveguide and mounting bracket enhance mounting stability and coherence of imaging. The acoustic conduits were also optimized via virtual design tools.
2 x Dynamic Drivers and 4 Balanced Armatures
Patented DUNU Quick-Switch Modular Plug Systems. Includes: