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If you are interested in purchasing this product or a product with similar audio characteristics, please feel free to contact us.
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
Read our full Returns, Warranty & Terms of service by clicking here
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
For More information about our Shipping Policy please click here
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Award-winning frequency response with exceptional bass feedback. Exchangable NOAH Modules customize bass response while providing sublime low-end tonality and rumble. Precisely tuned pressure valves prevent ear fatigue without any compromise on sound quality and isolation. Customize your hearing experience with the built-in vocal boost switch for a total of 4* expertly-tuned frequency curves. Grand Maestro is the ultimate end-game monitor for anyone looking to take their music experience to the highest level.
(Patent Pending) Using proprietary dynamic woofers, bass chambers and acoustic filter networks, FATfreq was able to design the deepest bass ever recorded of over 20dB, concentrated below 200Hz with zero bleed. Not for the faint hearted.
FATfreq uses proprietary circuits to correct the non-linear impedances of multi-driver systems. The different output impedances across all your devices cause frequency response to vary. Having this tech ensures consistency in frequency response for all our IEMs when plugged into any device - Be it your mic-pack, mixer board, phone or dedicated DAP.
Meticulously engineered, the chamber utilizes cutting-edge acoustics to amplify low-frequency vibrations - Setting the benchmark for deep, captivating Bass response.
Detachable Bass Chamber Modules allow you to customize your Subwoofer Slam while retaining the breathability of our custom-built DD. Black 'Power' Modules concentrates Sub-bass power for more Slam. Blue 'Control' Modules controls the Sub-bass response for more Rumble.
Enhance the clarity of vocals in your audio content with a flick of a switch. Whether you're listening to music, podcasts, or watching videos, you'll hear every note and word with remarkable precision.
Upgrade your set with our Custom-made Gold-Plated Pure Silver Cable to enhance the Musicality and Headroom of your mixes. Package includes exchangeable 2.5/3.5/4.4 audio jacks for your choice of source.
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