From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
OPEN-BACK HEADPHONES FOR THE HOME, EXPERIENCE EXCELLENCE
The gold standard in Focal open-back headphones, Clear Mg delivers outstanding sound performance and sophisticated, design-led features. Made in France, these top of the range headphones incorporate exclusive Focal technologies, the result of cutting-edge research in acoustics and Focal savoir-faire. The speaker drivers are composed of a unique Magnesium cone, a material that enables sharp, precise, impactful playback that results in stunningly real sound.
The elegant finish of Clear Mg is also unique with a Chestnut and Mixed-Metals design combined with the ultimate comfort of a leather headband and microfibre ear pads. Supplied with two cables and a carrying case, they have everything you could need to enjoy incredible sound in a quiet environment. Fully unleashed, the sound is incredibly pure, generating a wide range of emotions for even more listening pleasure.
COMFORTABLE AND ULTIMATE OPENNESS
The solid Aluminium yoke perfectly hugs the face whilst the leather and microfibre-covered headband follows a smooth curve regardless of head circumference. The perforated microfibre ear pads play a key part in comfort levels whilst also contributing to the open sound of the headphones. This openness is further enabled by the honeycomb design of the ear cups’ external grille.
INNOVATION DEDICATED TO SOUND
After four years of research and development, the engineers at Focal have designed a magnesium dome for the Clear Mg speaker drivers. Combined with an ‘M’-shaped dome, this material promotes even more lightness, rigidity and damping, the three success factors for a speaker driver. This innovation brings great dynamics and detail across the full sound spectrum while preserving a neutral and balanced signature. The ‘M’-shaped grille inside the ear cup follows the curves of the speaker driver for even greater precision.