From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Exclusive speaker drivers and voice coil, Focal technologies and expertise
Utopia incorporates full-range speaker drivers with a pure Beryllium ‘M’-shaped dome, completely open at the back. Focal engineers have risen to the challenge of delivering the sensation of listening to the best Focal loudspeakers! The result is a set of speaker drivers that run with zero active or passive correction, from 5Hz to over 50 kHz. The headphones totally disappear, leaving audio signal reproduction that is unrivalled in its purity. Focal engineers have also developed a voice coil – the centre piece of a speaker driver, along with the cone – made from Copper for reliability and Aluminium for lightness: an evolution synonymous with the revamped sound signature, and as uncompromising as ever.
Superior comfort and premium materials, no detail too small
Utopia is made from premium, sophisticated materials. The yoke, made from forged, recycled Carbon, is an elegant stroke, whilst making the headphones more lightweight and distributing their weight more evenly across the head. The genuine leather headband and perforated memory foam ear pads – also leather-bound – provide comfort and softness. And finally, exceptional headphones merit top of the range accessories: Utopia comes in a faux-leather case with a thermoformed carry case and two high-fidelity cables (10ft and 5ft / 3m and 1.5m) for using the headphones at home with an amplifier or on the go with Lemo® connectors and a Jack adapter.
High-end design, a new look, a reworked design
Utopia is a combination of sobriety and distinction. Adopting the aesthetics of Focal's open-back (Clear Mg) and closed-back (Stellia and Celestee) headphones, it is adorned with honeycomb grilles on the outside and inside of the ear-cups. In addition to its Black Chrome-coloured rings – now screwed on from the inside – it delivers subtle and sophisticated aesthetic details, such as Red glimpses of the speaker drivers’ motor unit or the Yin & Yang effect visible on the outer case, symbolising design and technology in perfect harmony.