Special Offer
FOCAL DISCOUNTS
From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.
Browse FOCALofficial dealer of HiFiMAN Products
Monday to Friday, except bank holidays. Subject to stock availability and security checks.
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All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
Read our full Returns, Warranty & Terms of service by clicking here
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
For More information about our Shipping Policy please click here
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
The Hifiman Svanar was named with beauty and grace in mind. Svanar is swedish from swan, a bird known for its elegance, beauty and grace. Hifiman devoted thousands of hours into crafting the Svanar's industrial design so that it would fit as comfortably as a custom in-ear monitor.
Svanar is the latest flagship single-dynamic driver IEM from the house of HIFIMAN. After years of research and development, HIFIMAN has developed the shape and design of the Svanar to deliver a custom-fit-like comfortable design for the users. They have implemented a special shell design with high-quality gold-plated brass front chamber and aluminum rear chamber. The pair comes equipped with a 9.2mm custom-developed dynamic driver unit that features Topology Diaphragm. Svanar packs wonderful sound performance, it delivers an excellent wide soundstage with a rich midrange, powerful lower-end, and crisp, detailed high-frequency response. It’s a true flagship from the home of HIFIMAN that complements different genres of music with its pure sound reproduction!!
The Svanar ranks among the most comfortable, form-fitted in-ear monitors. HiFiMAN's engineering team incorporated brass in the front chamber while using an aluminum alloy in the rear, so that the centre of gravity rests at the pinna which is the visible portion of the outer ear. This design enhances both the stability of the Svanar and comfort so you can listen for hours on end with no issues.
HiFiMAN took this path because research and consumer feedback show that placing the centre of gravity outside the pinna, as many manufacturers do, stresses the ear canal, adding to discomfort instead of eliminating it altogether.
The "Topology Diaphragm" or "Topology Driver" refers to the diaphragm with a special Nano particle coating applied to its surface. The distribution of the coating has distinct geometric patterns. By varying the surface pattern, compound used, the thickness or geometric pattern sound wave formation can be manipulated to achieve the desired audio effect and control.
The idea behind the new Topology Diaphragm was inspired by Dr. Fang Bian's PH.D thesis that "different Nano materials have differing structures and each of those materials have its own properties". Therefore, by carefully controlling the diaphragm surface structure you can yield different results in acoustic performance to a degree previously unobtainable.
It is impossible to overestimate the importance of brass to music. Its resonant performance and overall density reinforce sonics by way synchronous vibration. HiFiMAN designed Svanar with a rear cavity comprised of an aluminum alloy that brings the sonic benefits of brass to an in-ear monitor. The front and rear housing incorporate different materials to further enhance resonance.
The HiFiMAN team solved three problems simultaneously on one earbud unit: Accurate and sweet treble, high-quality, sustainable and rich mids and deep and steady bass. The combination point of the true balance is just at the golden section point where the frequency response intersects. It has the beauty of mathematics itself and because the beauty of the swan also inspired its creation, the name Svanar was born.
The cables packaged with the Svanar feature the finest silver-coated crystalline copper wire. Users can easily swap and upgrade cables that are compatible with the 0.78mm pin connector.
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FOCAL DISCOUNTS
From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.
Browse FOCAL