From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
The MASS-Kobo Model 394II is a full balanced amplifier designed to provide natural and real sounds throughout the entire audio chain, from input to output. It has been developed using a special circuitry to ensure that musical sources are reproduced without any significant noise interference. This development approach draws inspiration from the process of creating condenser microphones.
One of the key features of Model 394 is its versatility in terms of input options. It offers a set of inputs that can be used with either XLR Balance Input or RCA Unbalance Input. Moreover, the amplifier has the capability to convert unbalanced signals to balanced signals internally. This flexibility allows for seamless integration with various audio setups and devices.
The XLR Balanced input of Model 394 is equipped with a reference level select switch, providing users with the option to choose between +4dBm for professional audio players or -10dBm for consumer-grade players. This feature ensures compatibility with different types of audio equipment, catering to a wide range of user preferences.
The MASS-Kobo Model 394II is designed to accommodate global usage. It supports AC voltages ranging from 100V to 240V and operates at 50Hz or 60Hz frequency, making it suitable for worldwide applications.
MASS-KOBO Model 394II is capable of driving Abyss AB1266, a renowned headphone model known for its exceptional sound quality. This compatibility further enhances the audio experience, delivering immersive and high-fidelity sound reproduction.
Overall, Model 394 offers a comprehensive solution for audio amplification, delivering natural sound reproduction, versatile input options, global power compatibility, and compatibility with high-end headphones.