From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Balanced NOS DAC
Mid-range NOS DAC using 2x DACTWO transient chips per channel. Upgrade your home sound system. With the goal of creating a mid range and affordable, yet superior DAC in mind Metrum Acoustics designed the ONYX. It was an unprecedented challenge, which was eventually solved by using an entirely new chip, which has been exclusively developed by Metrum Acoustics and was first used in the PAVANE.
The parallel FPGA driven R2R ladder networks as used in the 4x DACTWO modules performs on a higher level. These modules split up the audio samples for each channel into new separate data streams. Each DAC cluster processes a portion of the data in the most linear region of the R2R ladder DACs. The result of this process is an extremely high linearity, right down to -145 dB, which gives the ONYX a realistic 24 bit dynamic range. Due to the dual mono design over the entire frequency range an extremely high channel separation of 120 dB is realised. This contributes to the flawless positioning of instruments.
In short, the ONYX is a DAC that has taken all the lessons and experiences that Metrum Acoustics has learned over the years, and combined them in an ambitious DAC that can fit in every system. It is musical, honours the Non-oversampling principle while simultaneously incorporating the technological progress that has been made over the years.