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Message us in discord or our website chat.
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
Read our full Returns, Warranty & Terms of service by clicking here
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
For More information about our Shipping Policy please click here
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
We are proud to present our current flagship in digital audio reproduction. We believe it has the right ingredients to produce a sound that will honour it’s name. In the good tradition established by it’s predecessor, the Wavedream continues to push the limits of performance, design and sound quality. The ingredients, innovations, technology and features of the product are presented below.
We always thought that high-end audio should be everything about innovation. Playing around with off-the-shelf available chips is fun and certainly a good and economic way to produce good sound. But once you want to design a cutting-edge product, the off-the-shelf approach doesn’t apply. Naturally, a custom solution, freed from the limitation of the available chipsets, come into place, allowing us to design and build from the scratch an entire digital audio system.
All building blocks of the Wavedream DAC concernig digital processing are built entirely on a single piece of programmable silicon – a FPGA . With a FPGA, it’s internal hardware architecture could be described by a piece of software (actually, a very complex one). When upgrading the Wavedream with new firmware, you actually change it’s hardware. This system allows great flexibility, obsolescence protection and let us improve the sound of your dac by changing it’s internal architecture, or add new cool features, or improve the existing ones.
The clock is the heart of a digital reproduction system. It’s accuracy and jitter levels are critical in regard of sound quality. Only a very good clock system can make the way to the analog sound on the output of your DAC. If the clock is flawed, digital harshness will occur and the analog feeling of the music will be severely altered. Apart from the performance of the clock itself, equally critical is the construction of the clock tree (the clock distribution architecture) inside the DAC. The jitter amount that really counts it’s not only the performance of the clock itself – but the clock which actually enters the dac and is used for conversion – let’s call it the conversion clock. The conversion clock that enters the dac section relies on the clock tree, which is usually not just routing, but in most cases conditioning, altering it’s quality. A poorly designed clock tree can degrade significantly the clock quality entering the d/a section, even if the source clock has great performance.
With these facts in mind, we designed for the Wavedream an advanced clock system called the femtovox. With femtovox in place, one is assured that only extremely small amounts of jitter are present at the dac conversion clock input. It’s unique architecture employs that conversion clock is directly synthesised at the dac input, without any conditioning, giving constant jitter performance at any sample rate. The conversion clock is controlled with 1 ppb precision, while exhibiting about 300 fS of jitter. The smallest jitter figure in the world? No. The smallest jitter figure where actually matters? Probably.
The Wavedream upsamples any material with a fixed rate of 16x. The dac modules will decode the digital stream with a rate of 768Khz, or 705.6Khz, respectively, according to input sample rate. We found this rate to be optimal for analog performance of the dac modules. Behind this simple multiplication factor (16x) lies a huge processing power. The digital filters are made with the combined effort of 58 DSP blocks, resulting into a impressive figure of 15 GMACS of processing power.
The developed filters are unique. We avoided standard Nyquist rate filters as not providing the expected performance for the dac. After lots of mathematical simulations and careful listening tests, we have created a custom Parks-McClellan upsampling filter. There are three variations avaialble on current firmware: linear, minimumand hybrid phase. They are highly optimized filters, offering stunning performance with a large number of taps (5k), and they are different in regard of impulse response. For the linear phase, the ringing energy (Gibb’s overshoot) is equally split before and after impulse. Minimum phase type shows all this energy after impulse, while our special hyrid phase filter has a combined response between linear and minimum, exhibing very low overshoot before the impulse.
For the effective D/A conversion stage we developed dedicated dac modules called RD-0 (used in Signature – 27 bit structure) and RD-1 (used in Edition – 26 bit structure). Modules themselves are complex pieces of technology, sharing a discrete sign-magnitude hybrid ladder topology, driven by a complex algorythm which is embedded into their own FPGA. Therefore the dac modules firmware is updatable both performance and feature-wise. Currently RD-0/1 can sustain a maximum sample rate of 6 MHz, which is the industry’s maximum sample rate specified for a audio dac. The output of the dac modules is un-buffered, allowing maximum transparency and natural sound reproduction.
Finally, the last stage of the signal path is the analog output stage. It’s contribution to final sound is of extreme importance. Designed from the scratch to work with converter modules RD-0 & RD-1, the output stage is totally discrete and acts as a high-speed buffer. Made entirely with through-hole components (non-smd), we combined j-fet & bipolar devices into a class A design, with a closed-loop output impedance of under 1 ohm and equivalent input noise as low as 1nV, as a perfect match for the converter overall performance.
Naturally we have dedicated sections for digital and analog areas. There are 3 separate transformers, and all power supplies are low noise linear - no switchmode power supplies are used whatsoever. There are a total of 20 linear regulators inside the dac. We dedicated our attention to the dac modules regulators – which are designed from the scratch for low impedance and ultra-low noise.
The Wavedream benefits internally from a carefully studied, full symmetrical layout. Shortest signal paths and proper design of the clock tree were our main guidelines. All off-board connections are made with LVDS standard for lowest intereference, high speed and minimal jitter. The transformer section is internally shielded to prevent internal EMI leakage. The chassis is entirely made of black anodized aluminium with a maximum fronplate thickness of 20 mm. Switches are black ruthenium finish.
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