Special Offer
FOCAL DISCOUNTS
From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.
Browse FOCALThis is a rough estimation. It may change without prior notice.
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All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
Read our full Returns, Warranty & Terms of service by clicking here
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
For More information about our Shipping Policy please click here
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Completely closed. Outrageously open.
The HD 820 fuses our cutting-edge transducer capabilities with exceptional ambient noise attenuation, transcending the perceived limits of closed headphones.
Until now, the audiophile headphone experience could only begin with Sennheiser’s open back design—a design that paved the way for an entire class of precision listening devices. This standard of sound reproduction would go on to surpass hi-fi systems exponentially larger in size and cost with the understanding that listeners would not be isolated from their surroundings. The HD 820 sacrifices neither detail nor sound field thanks to its innovative acoustical systems in a closed, dynamic headphone.
Reflecting within
A closed back headphone able to produce the wide, natural sound field of an open one requires rethinking the directional characteristics of sound waves.
Fellowship of the Ring
An achievement in its own right, the 56mm ring radiator found in the HD 820 leverages the key benefit of a large diaphragm transducer—air displacement—without losing the rigidity that favourably impacts rest and response times. Instead of a single attachment on the outer circumference of the transducer, both outer and inner edges of the 'ring' are secured to the drive unit.
The voice coil vibrates the diaphragm, connected to the V-shaped groove found near the centre of the ring. The headphone’s vibration-damping chassis and inert headband insert provide complete stability, resulting in astonishing speed and accuracy throughout the entire frequency spectrum. What you put into the HD 820 is precisely what you will get out of it, too. Each transducer is manufactured, tested, and measured to an extremely tight tolerance to ensure the most dependable performance out of the box. Each HD 820 also includes the frequency response plot unique to that set’s serial number, sparing no resource to help you retrieve the most critical details from every corner of your music collection.
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FOCAL DISCOUNTS
From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.
Browse FOCAL