From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Op amps are a key component for processing and amplifying audio signals. They can be found in virtually all audio gear in the form of tiny integrated circuits (IC's) like the one laying on its back in the picture. They also come with all of the pitfalls and shortcomings that IC op amps have, like limited power dissapation and crummy compensation capacitors. Discrete op amps do not have these limitations, and are a vastly superior op amp for amplifying audio signals than their IC counterparts are.
They can run much higher power, have much deeper class A bias, and deliver a much more realistic and detailed sound. Discrete op amps also permit the use of high quality compensation capacitors, and allow for two pole compensation schemes which are impossible to implement in IC designs. All of this translates into a more detailed and engaging listening experience with better imaging and soundstaging than IC op amps can deliver. In short, discrete designs are the best op amp for audio.
This video will explain the ins and outs of discrete op amps, what they are, how to install them, and why they are superior to IC op amps that your gear is currently using.
Discrete op amp installation in most gear is simple, requires no soldering, and is plug and play. Simply remove the IC op amps from their sockets, install the discretes in their place, and then prepare yourself for audio bliss. The explainer video above illustrates the process and explains why discrete op amps are the best op amp for amplifying audio signals. And of course we are here to answer all of your questions and walk you through the process together if you like. Contact us today, and we will gladly assist you. Just know that when you submit a contact form to Sparkos Labs, you will get a response from Sparko himself.