From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Hot on the heels of the Meteor, the Crimson takes center stage as the newest IEM in the Symphonium Audio lineup. Featuring the culmination of two years of R&D and product improvements, the Crimson embodies the evolution of Symphonium Audio.
Crafted to rival the industry's leading offerings, the Crimson stands as a compelling product bearing the Symphonium label.
The Crimson has a bold and captivating sound profile with an incredibly dynamic bass presentation, reminiscent of high-end speaker configurations. The inclusion of our PHAT technology allows the Crimson to build on Symphonium's signature treble response.
Crimson's treble is not only smooth but also well extended, offering class-leading resolution with a layered and spacious stereo image. With organic vocals, impeccable control and authority on the low end, the Crimson mimics the experience of standing in front of a live stage.
The combination of these characteristics makes the Crimson dynamically engaging and uniquely captivating to listen to.
The Crimson proudly presents a redesigned shell, refined through extensive community feedback. The shell is now thoughtfully shaped to comfortably fit smaller ears, featuring a shorter nozzle and a gently rounded form. The outcome is an IEM that rests snugly against the ears, ensuring a seamless fit.
Made from the same high-grade T6 heat-treated AL6061 Aluminium alloy, the Crimson is engineered for durability and long-lasting performance.
Featuring a combination of our finest technologies, the Crimson boasts a fusion of both PHAT and FLAT advancements.
With PHAT technology ensuring no unnecessary frequency inversions or phase cancellation and FLAT technology ensuring low impedance and immunity from impedance mismatch - the Crimson is ready to take on any challenge thrown it's way.
The Crimson boasts a new color scheme and a premium forged carbon faceplate that pays homage to our brand's origins and resilience.
This material composite has graced the works of award-winning jewelry, watch, and luxury vehicles. Due to the material's inherent nature, each faceplate is a unique masterpiece, ensuring no two sets are the same.
Given the Crimson's status, it's only fitting that this distinctive and premium material finds its place within the design.
The Crimson Earphone comes with an exclusive Altalune Audio Novaron 26AWG Type 2 Litz OCC copper cable.
This Symphonium Crimson exclusive variant of the Novaron features a unique construction to complement the Crimson. Choose between a 4-wire or 8-wire configuration to best fit your needs.
Each exclusive Altalune Novaron cable comes terminated with super low impedance OE interchangable plugs with both 3.5mm and 4.4mm version heads, allowing for compatibility with a myriad of source devices on top of offering futureproof flexibility.