From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
The Oracle is a 2EST+2BA+1DD tribrid design IEM, featuring three different classes of drivers matched based on their unique functional properties. The Oracle was designed with professional studio use in mind, and is tuned as proper monitors. The mid frequencies are ruler flat to bring about a neutral reproduction of instruments and vocals that is uncolored.
A pinpoint placement of the pinna compensation ensures a smooth transition from the mids to the treble, enhancing a crisp bite to vocals and snare drums. The EST drivers are utilized to bring about an airy soundstage and enhanced resolution. To round everything up and keep the sound balanced, the Oracle is tuned with a powerful subbass emphasis that is cut exactly at 200Hz to maintain an uncolored mid region while mimicking the presence of physical subwoofers.
The subbass of the Oracle is powered by a new 10mm polycarbonate dynamic driver to produce a deeper and more impactful low-frequency sound distribution. The driver has been further optimized with stronger magnets to increase its speed and response. We have chosen a customized American Knowles DFK series balanced armature (BA) drivers to reduce the total harmonic distortion (THD) in this fundamental region of the frequency spectrum, and because of its excellent pinna gain placement.
Combined with our tuning capabilities, we are blown away by the performance of our new BA driver selection, and believe they will be an instant crowd pleaser. More importantly, these BA drivers match perfectly with the tonal characteristics of the Sonion EST drivers, creating a natural synergy that brings out impeccable detail retrieval, spacious soundstage, and an airy atmosphere.
Despite the sonic advantages of EST drivers, their relatively low sound output volumes mean that the tuning requires special engineering to balance out all of the drivers to make the EST drivers heard. Our prior experiences working with these drivers have honed our abilities to precisely calibrate all of the drivers in the system to best bring out the EST drivers.
The Excalibur and Oracle utilize the latest driver technology from the Danish manufacturer, Sonion - the Electrostatic (EST) tweeter. The EST driver features an ultralight membrane in a small tweeter chamber that is powered by an independent transformer to extend the in-ear monitor’s treble range up to 80kHz. In reality, the utilization of these drivers effectively enhances the extreme-treble response and thereby provides a protracted treble decay, a more airy atmosphere, and enhanced sound resolution. The correct implementation of EST drivers can make normal balanced armature driver earphones seem dull and lackluster in comparison.
THIEAUDIO EST series cable adopts Litz 5N OCC material, with a thick and high purity silver plating layer, to ensure the purity of the sound and excellent high-frequency performance.
THIEAUDIO EST Cable (Mark II) is specially equipped with an exclusive high-quality carbon fiber plug that meets the needs of different interfaces such as 2.5mm (balanced), 3.5mm (single-ended) and 4.4mm (balanced). The stock cable is 2.5mm (balanced) and it comes with 2 adapters.