All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
The original THIEAUDIO Oracle was a benchmark in tuning when it came to mimicking the tonal balance of professional studio monitors. With its absolutely flat and neutral midrange, near perfect treble curvature that compensates for the acoustics of the human ear canal, and a dedicated sub-bass woofer, the Oracle stood as one of the few, if not only, in-ear monitors that could be described as truly a reference monitor.
The Oracle MKII features tribrid speaker technology, integrating an all new 10mm liquid crystal polymer (LCP) dynamic driver, 2 Knowles balanced armature drivers, and 2 Sonion electrostatic (EST) ultra-treble tweeters. These five drivers are integrated using a three-way crossover, in which the frequency range of each driver is divided according to their best specifications. Our passive crossover solution minimizes the total harmonic distortion (THD), ensures the best performance from each driver type, and maximizes the clarity of every note across the whole frequency spectrum.
While the original Oracle featured a minimal sub-bass response, we wanted to enhance the punchiness and impact of the sub-bass while maintaining the Oracle-esque neutral midrange. The Oracle MKII has been fitted with a new 10mm LCP dynamic driver. The LCP diaphragm has a much stronger surface tension compared to the previous generation of polycarbonate diaphragms utilized in the original Oracle. This translates to faster driver speed, allowing for increases in the power of the sub-bass, while preventing bleed into the lows and mids. Through improvements in the sub-bass woofer, the Oracle MKII benefits from 62.5% increase in the core sub-bass frequencies (measured at 60Hz) - all while having a neutral midrange in the 200Hz~1kHz band.
The soul of the Oracle is monitor-capability. The Oracle MKII stays faithful to this foundation by retaining its near ruler-flat midrange in the 200Hz~1kHz frequency region. Most in-ear monitors add color to the sound by failing to properly crossover the bass and mid-treble drivers, resulting in a bloated and muddy midrange.
Oracle MKII by implements a mathematically calculated and electrically engineered crossover solution that precisely cuts the dynamic driver off right as the balanced armature starts. The mids of the Oracle MKII are powered by the same dual Knowles balanced armature drivers featured in the Monarch MKII. By delivering an uncolored and neutral midrange, your music will finally sound as the studio engineers intended it to. And for the studio engineers themselves, the Oracle MKII is among the very very few IEM’s that will tonally mimic your studio monitors.
The benefit of the Sonion electrostatic (EST) drivers is the enhanced ultra-treble frequency delivery. However, many manufacturers fail to properly integrate the low sensitivity of these drivers into their IEM’s, resulting in barely audible improvements. THIEAUDIO has always been known for their exquisite utilization of the EST driver, delivering actual treble extensions that can be experienced. The Oracle MKII is no exception, featuring one of the best ultra-treble extensions in not only THIEAUDIO history, but among all manufacturers globally. Our calculated integration of the EST driver fully enhances the frequency spectrum to 40kHz, with audible improvements in detail, air, speed.
Intended for long sessions on the stage and in the studio, the physical size of the Oracle MKII has been reduced for a more comfortable and secure fit inside the ears. Constructed from imported medical-grade UV resin, the Oracle MKII is durable, comfortable, and free of allergens or irritants.
The Oracle MKII comes standard with THIEAUDIO’s new and improved modular cable, allowing easy plug swapping between 3.5mm, 4.4mm, and 2.5mm jacks. This 26AWG 5N OCC Silver Plated Litz Cable is constructed using one of the highest quality wires and will ensure a clear audio transmission.