From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
official distributor of THIEAUDIO Products
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
The Prestige is a tribrid in-ear monitor featuring 4 electrostatic + 2 mid-treble balanced armature + 2 low-mid balanced armature + 10mm dynamic drivers. These 9 drivers deliver an unparalleled reference class sound. Beyond the novelty of the drivers utilized in the Prestige, its engineering and manufacturing represent the pinnacle of innovation in the field.
The Prestige presents an all-tech, no gimmick true 5-way passive crossover network system. In multi-driver speaker or earphone systems, passive crossovers allow distribution of specific frequency ranges to each respective driver. This allows each driver to present the sound it is specifically manufactured for, reducing overall harmonic distortion and allowing the audio engineer to tune the tonal signature of the device.
The true 5-way crossover networking consists of 11 independent passive components, carefully engineered to deliver a natural and balanced tonal signature. The Prestige is our most advanced crossover engineering so far.
The Prestige has been acoustically engineered to deliver a reference studio monitor-like sound signature. The total sound is uncolored, and is deliberately designed for stage and studio monitoring. Featuring a flat midrange, the mids are neither warm nor sterile, representing a true and natural tone.
The sub-bass has been dedicated to a 250Hz shelf to present authoritative and robust impact, but without compromising the overall sound signature. The highlight of the Prestige is its treble and ultra-treble extension, which delivers airy-treble unlike anything we have produced so far. This extension allows every micro-detail to be heard, but remains natural sounding to the ear, as we focused on its extension, rather than a peaky quantity of treble. Use of paramount driver quality and our innovative 5-way crossover network allows unparalleled audio resolution, comparable to the world’s best speakers and headphones.
Each Prestige unit is individually handmade by our dedicated engineers. The housing is constructed from 3D-printed medical-grade resin, which is safe on the skin and durable. The shell structure has been based off of the V16 Divinity, which was popular for its ergonomic fit and comfort during long listening sessions. Additionally, each faceplate of the Prestige is individually decorated and coated, presenting a truly bespoke experience.
The Prestige stock cable maintains the ultra-pure 6N OCC silver-plated and graphene silver-plated cable in Litz structure , but the additional strand incorporation gives it a slightly meatier feel and a richer sound. Most significantly, this new stock cable features the proprietary "Smart Switch", a new modular plug design, allowing you to choose between 4.4mm balanced, 2.5mm balanced and 3.5mm unbalanced terminations, simply by swapping out the plug ends. This reduces the need for bulky adaptors, giving your setup a more complete look and feel. The 2-pin connectors on the stock cable are also updated to provide a more secure fit with your IEMs.