From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
Since our journey into the world of Hi-Fi audio, we have accomplished much and have grown tremendously with every new project. Every launch has taught us how to develop better sounding audio solutions, as well as develop and utilize new driver types. We are putting together all of our acquired knowledge into the new HYPE series.
The IMPACT² (“Impact Squared”) is THIEAUDIO’s latest technological innovation to change the personalized audio industry. IMPACT² is a new subwoofer solution consisting of two 10mm composite diaphragm drivers arranged in an isobaric design. The addition of another 10mm subwoofer significantly enhances the power and texture of the bass, while our in-house isobaric chamber design keeps the frequency and pressure constant. This means you can enjoy better quality bass without sacrificing tonal integrity.
The Hype 2 utilizes two of the latest iterations of Sonion drivers. The 2356 and E25ST have been well established and used by many of the largest brands in the IEM industry. The latest generation of these drivers, the P2356HF/4 and E25ST001/D have been selected for the Hype 2 after extensive testing with different driver types.
The updated P2356HF/4 has significantly enhanced output with reduced THD, allowing higher resolution and clarity compared to similar BA drivers of its class. Similarly, the E25ST001/D super tweeter provides excellent tone while effectively extending the treble at an audible range until 18kHz. This super tweeter has excellent upper treble performance like the beloved electrostatic (EST) drivers, but with a smoother and more coherent tone.
Keeping in tradition with THIEAUDIO’s commitment to tonal balance, the Hype 2 features the classic and beloved studio-monitor-esque tuning. The bass is powerful and thunderous, thanks to IMPACT² , but well controlled by keeping a tight 200Hz bass shelf. This means that the mids are flat and neutral, which accurately represents the tone of studio monitors used by professional audio engineers. The treble is respectfully tamed throughout the whole range, never peaking, but also never dipping as to maintain a balance between detail retrieval and pleasant listening. The overall tonality will be familiar to THIEAUDIO fans who have enjoyed the upper-end THIEAUDIO series, while newer audiences will be introduced to the true definition of an in-ear monitor.
The housing is constructed from 3D-printed medical-grade resin, which is safe on the skin and durable. Each faceplate of the Hype 2 is individually decorated and coated, presenting a truly bespoke experience.