From 4th to 30th Sep 2023 Enjoy a discount on selected FOCAL headphones by returning your old headphones (any brand, any condition) to Elise Audio.Browse FOCAL
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
The TOZO Golden X1 TWS earphones offer a premium audio experience with wide array of features rivaling sets in much higher price brackets. With active noise cancelling and Bluetooth 5.3, these headphones provide crystal clear sound without interference from outside noise. The dynamic drivers and balanced armatures combine to provide a balanced and powerful sound that can be tailored to your preference.
The design of the TOZO Golden X1 headphones is perfect for those on the go, offering a small and comfortable design that won't weigh you down. The ear cups are water resistant, making them perfect for the gym or outdoor activities. The headphones also offer a long battery life, so you don't have to worry about charging them constantly.
The TOZO Golden X1 headphones offer a luxurious listening experience, with powerful sound, active noise cancelling, and plenty of features that make them a worthwhile investment. With their small and comfortable design, water resistance, and long battery life, you'll be sure to enjoy your music for hours on end.
The TOZO Golden X1 comes with 6 different sizes of eartips so you can find your perfect fit. It's lightweight and designed with ergonomics for long-term comfort.
The TOZO Golden X1 is perfect for active use due to its IPX6 Waterproof Protection. Its Nano-coating prevents damage from sweat and raindrops.
The TOZO Golden X1 can be tailored to your preferences with the Personalized TOZO App. You can adjust settings such as 6 ANC Modes, 16 EQ Modes, and customize Touch Controls.
Enjoy 8 hours of listening on a single charge, or up to 32 hours with the 500mAh charging case.
12mm Dynamic Driver + Knowles Balanced Armature