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Monday to Friday, except bank holidays. Subject to stock availability and security checks.
Monday to Friday, except bank holidays. Subject to stock availability and security checks.
Monday to Friday, except bank holidays. Subject to stock availability and security checks.
All our products ship from the UK. UK prices include local VAT. International orders will incur the destination's local taxes and duty charges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Elise Audio has a standard 14-day return / exchange policy for electronic products (DAC/DAP):
Please note that the return shipping cost is to be paid by the customer.
Returning products that raise hygiene concerns - Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back sealed and in unused condition. This applies all in-ear monitors.
If you are dissatisfied with your product please get in touch with us. We may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as used if we can dispose of the item as B stock. Please note the products would need to be inspected before any final offers are made but, as a guidance only, a 20% restocking fee will be applied on most in-ear monitors.
Custom made products - Products that have been custom made to the customer's specification cannot be returned for a refund or credit under this policy.
Read our full Returns, Warranty & Terms of service by clicking here
We offer a range of delivery options to suit your purchasing needs. The options are presented to you at the checkout, in an easy to understand way.
Most orders for In-Stock items are shipped within 1 to 3 business days (Monday to Friday, except bank holidays), subject to stock availability and security checks. Please ensure you provide a valid phone number for us to contact you should verification of your identity be required.
For More information about our Shipping Policy please click here
Providing a fully tracked service within the UK, with online tracking and customer and delivery notifications, this is the new normal in standard services.
Royal Mail Special Delivery - Next Business Day
Products purchased from Elise Audio are supplied with a manufacturer warranty that is specified on the product page on our website. Most products come with a 1Y manufacturer warranty (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).
The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
Faulty goods returned under the manufacturers warranty are to be returned to Elise Audio at the cost of the customer. Elise Audio will cover the cost of shipping the repaired or replacement product back to the customer.
THIEAUDIO is excited to announce a fresh lineup of next-generation IEM’s: Hype (Hybrid Performance). Since our journey into the world of Hi-Fi audio, we have accomplished much and have grown tremendously with every new project. Every launch has taught us how to develop better sounding audio solutions, as well as develop and utilize new driver types. We are putting together all of our acquired knowledge into the new Hype series. As the name implies, the Hype series will integrate multiple transducer types that best demonstrate innovations in the field to bring together new IEM’s that excel in both technicalities and tonality. We promise that the Hype series will live up to its name.
The IMPACT2 (“Impact Squared”) is THIEAUDIO’s latest technological innovation to change the personalized audio industry. IMPACT2 is a new subwoofer solution consisting of two 10mm composite diaphragm drivers arranged in an isobaric design. The addition of another 10mm subwoofer significantly enhances the power and texture of the bass, while our in-house isobaric chamber design keeps the frequency and pressure constant. This means you can enjoy better-quality bass without sacrificing tonal integrity.
The Hype 4 features the latest generation of Sonion Drivers, which we have custom implemented specifically for the Hype 4. The Soinion E50 series “Hummingbird” is a dual ultra-tweeter balanced armature driver, with the best technical specifications from any treble drivers offered by Sonion so far. With superb ultra-treble extension that rivals EST or planar drivers, as well as lower driver vibrations and harmonic distortions at higher outputs, the E50 series is one of the most robust treble drivers we have tested so far.
Furthermore, we have selected the updated 26A series driver from Sonion for the mids. Dual stacking of this driver provides excellent output-to-THD ratios, which means you’ll notice a higher perceived audio resolution, texture, and layer in your mids and treble. Our implementation of the 26A series driver provides excellent tonal balance, particularly in the fundamental midrange, as well as lower trebles, with a near-perfect match to our target curvatures. The combination of the 26A with the E50 series drivers is one of our most exciting and efficient balanced armature utilizations so far.
Following the foundation of preceding models, the Hype 4 required a tonal signature that was nothing less than perfection. Using the blueprint from the Monarch MKII, Clairvoyance, and the Oracle, the Hype 4 features our most successful tonal balance. With a strong sub-bass presence that cuts off precisely at 200Hz, with a ruler-flat midrange, to a near-perfect pinna curvature at 3kHz and a mild gradual decay until 20kHz, the Hype 4 is the perfect studio setup in your ears. Discerning audiences will appreciate the clean separation from the bass and the mids, which allows sub-bass impacts to be even more precise while the mids remain neutral and as-intended by the studio engineers. The treble response reminisces on one of the most legendary IEM’s that has revolutionized the industry. The technicalities from a humble 6 driver configuration sets new standards for this price bracket. The Hype 4 encompasses the no-nonsense recipe for THIEAUDIO perfection.
The Hype 10 was designed from the ground-up specifically for music enthusiasts and audiophiles who want the most engaging and discerning sound. With a strong sub-bass shelf and articulate trebles, the Hype 10 brings out the deep rumble and sparkling details in your music. With a near 10dB bass shelf, the Hype 10 punches heavily in the lows. However, the bass has been retained to 300Hz, in typical THIEAUDIO fashion, as to prevent any unnatural muddying to the overall tonal balance.
The Hype 10 comes standard with a high-grade silver-plated OCC cable. This upgrade in cable materials provides a little more clarity and refinement compared to the previous generation of Thieaudio’s cables.
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